Shipping Policy
Following are the terms and conditions that constitute AutoMobilityStore.com Shipping Policy.
Shipment processing time
All online or phone orders received on Automobility.com are processed within two (2) business days, and you should expect delivery in 3 to 7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping cost & Delivery process
Automobility Store offers FREE SHIPPING on all orders placed within the continental United States to your home front door. Some products may be shipped to AK, HI or Canada for an additional surcharge. Please contact us for availability and for a custom freight quote.
Shipments are delivered by standard ground delivery via reputable carriers, typically UPS or FedEx. We do not deliver to PO Boxes, PMB's, APO's, DPO's or FPO's. Some items may ship separately. The delivery date provided is not guaranteed, but an accurate approximation.
Providing inaccurate information at checkout or shipping to an alternate mailing address may cause a brief delay for order verification. Please provide a valid phone number at Checkout. As most freight companies, require a phone number to schedule a delivery appointment.
For your security, all large orders are shipped signature required. Please have an adult available at the delivery address to sign for your package.
An email with your tracking number and approximate delivery date will be sent within 2-3 business days of placing your order. If you have not received a Shipping Notification email within 3 days of placing your order, please contact us at info@automobilitystore.com. Include your Sales Receipt # in the subject line of the email.
Order Cancellation
You can cancel your order before 6pm CST the same day of your order, by calling our toll-free number 1 (800) 431-3183. If you decide to cancel your order after the deadline, we will process it with respect to our standard Return Policy.
Shipping Damage
If you received your order damaged, please contact us as soon as possible, and we will file a claim with the shipment carrier. Please save all packaging material and damaged product. If the packaging seems extensively damaged, please take few pictures if possible and refuse the order.